If you are awaiting a COVID-19 test result, have been in contact within the past 14 days with a positive COVID-19 case, visited a Tier 1 or Tier 2 exposure site or experiencing any of the following symptoms: Cough, Shortness of breath, Sore throat, Running nose, Fever;
Please do not enter the Practice.
If you have any symptoms of COVID-19, you will be required to book an appointment at the Benalla Health Fever Clinic to have a COVID-19 test. Please call 5761 4284 to book a COVID-19 testing appointment. Once you have received a negative result you will be able to book a face-to-face appointment with our doctors. Otherwise a telephone consultation can be arranged.
For 24 hour support please call the Coronavirus HOTLINE on 1800 675 398 or for more information please visit https://www.dhhs.vic.gov.au/coronavirus
Please be advised that we are unable to accept new patients at this time.
We will update this page if and when the opportunity to accept new patients arises. Apologies for any inconvenience.
We operate on an appointment only system. Please contact the practice via telephone or in person to make an appointment. Urgent cases will be seen on the day. We endeavour to ensure you see the doctor of your choice, but if they are unavailable we may request you see another doctor.
If you feel your consultation might take more than 15 minutes you should request a longer appointment. Please let us know if you cannot keep your appointment as this will allow others who are waiting to get an appointment.
Missed appointments are very frustrating for everyone.
Prescriptions may be written without an appointment if you have seen the doctor recently and have previously been prescribed the medication.
Telephone your requirements to see if this is possible. If so it can be collected the next working day.
There will be a fee for this service. Otherwise an appointment will be necessary.
Repeat prescriptions will not be issued for drugs of dependence such as benzodiazepines, narcotics and other sedatives without an appointment. Examples include: Panadeine Forte, Endone, Oxycodone, Targin, Temazepam, Diazepam/Valium
Fees are based on length of consultations and/or procedure performed As a general rule this practice does not bulk-bill.
Patients are asked to pay for their visit in full on the day. Exceptions are sometimes made. Full pensioners and healthcare card holders may be charged the Medicare rebate for in-hours consultations with possible additional fees for some procedures in our rooms and for out-of-hours.
We have EFTPOS facilities and will lodge all Medicare claims on your behalf; the rebate if applicable, will be reimbursed to you directly from Medicare.
The doctors of all clinics in Benalla share the After Hours cover. There is one doctor on for the town for each week night and each weekend. This service is available through calling the Benalla Hospital on 5761 4226 for after hours emergency care.
Please be aware that fees charged by doctors from different clinics may vary.
You are requested to ring the clinic for details of test results. When the doctor has seen the results she/he writes a comment which reception staff can relay to the patients. Reception staff are only authorised to pass on the doctors comments. If further elaboration is required an appointment will need to be booked.
This practice uses a computerised recall and reminder system. Relevant patients will be notified about suggested follow-up tests and or visits. If you do not wish to participate in this recall and reminder system you should advise your doctor.